Frequently Asked Questions (FAQ)

General

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Product Information

Where are FlexLife products manufactured ?

FlexLife products are manufactured in western Europe as are most of the sourced parts.

Yes! Any FlexLife product is both pluggable on the FlexDisc and the FlexRail without any modification required

FlexAir

FlexAir not only looks much better than any other offering in the market, it also outperforms the competition when it comes to wind output, silence and mechanical solutioning like locking mechanisms and lack of visible wires.

FlexAir is easy to clean. Just use a humid cloth to wipe down the outside surfaces. To clean the interior just use a thin (paint) brush as all parts are easily accessible.

FlexLight

You cannot argue about taste! We therefore not only provide three different spots, we also let you vary between an ever increasing colour offering, unprecedented in the market.

You control the light setting you are in the mood for. Just tap with your finger on the FlexLife logo on the top of any spot to choose between a bright, medium or dimmed light output

FlexBase

First connect the 12 volt wire to the two terminals under the Disc (positive and negative independent). Position the Disc in the place of your choice and subsequently fix to the background with 2 to 4 screws. Click the cap on the Disc base and you are all set.

First connect the 12 volt wire to the two terminals under the end connector (positive and negative independent). Connect the end connector to the rail. Position the Rail in the place of your choice and subsequently fix to the background using the dedicated screw holes and you are all set.

My Account

Once signed in, click on "My Account" and edit your details, payment method and security informations (password and 2FA).

Having an account enables you to have a better tracking of your orders and store all of your documents (orders, invoices...).

Go on the sign in page (link in the top right corner) and click on the link "Reset Password". Alternatively you can go to this link.

Please follow us on social media, Facebook, Instagram and Twitter. Links available on the website page footer (bottom right corner). Alternatively you can consult our News & Articles page.

Online Purchase

Contact FlexLife support at Team_Support@flexlife.co, indicate your order reference, name and delivery address.

FlexLife accepts the following forms of payment: MasterCard, and VISA.

Shipping & Delivery

At the moment our focus is on Europe as well as the USA. You can however order from anywhere in the world, please be informed on slightly longer lead times and additional shipping costs.